Shipping Policy
Shipping and Collection Policy
We aim to ensure that all orders are processed and delivered efficiently.
1.1. Collection
Customers may collect their orders directly from our premises at:
🏢 121 Miracle Meadows, Bronkhorstspruit, 1020
Collections can only be made after payment has been received in full and confirmation has been provided by TruckNetParts.
1.2. Courier Deliveries
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We can arrange courier delivery upon request.
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Delivery fees are for the buyer’s account unless otherwise agreed in writing.
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Once goods are handed over to the courier, TruckNetParts cannot be held liable for any loss, damage, or delay in transit.
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Buyers will receive tracking details where available.
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Delivery times may vary based on destination and courier availability.
1.3. Shipping Timeline
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Orders are usually dispatched within 1–3 business days of payment confirmation.
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Delivery within South Africa typically takes 2–5 working days, depending on the courier and location.
1.4. Damaged Shipments
If your parcel arrives visibly damaged, please:
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Take clear photos of the packaging and item before opening it.
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Contact us immediately at workshop@ilangasa.co.za.
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Do not discard the packaging, as it may be needed for courier claims.